How to order and send ashes
If you decide to order a piece from me, please fill out the order form which you can find on the Order Form page. I will then confirm a price. Once payment is made, I will send you a special sealed bag via Royal Mail and would ask that you take a small spoonful of ash and send it back to me, I recommend Special Delivery.
Once I receive the ashes I will start work on the commission, but I will always clarify exactly what your requirements are for the piece. If you have any special requests or want to ask anything, please feel free to call or email and I can do my best to help you.
Ashes are handled with the utmost respect and professional care at all times. They are locked up for safety and clearly labelled. Each piece that I make is made separately and only one piece is made at a time.
Ashes are kept securely in the sealed bag in which I receive them until they are ready to go into the glass and any ash that remains is returned to you.
I require payment in advance. All my pieces have individual prices listed. Engraving is at an extra cost and will be quoted.